Basics of American Business Etiquette
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Author: Corporate
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Level: Introductory
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Study time: 2.5 hours
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Course overview
This course examines the basics of business
etiquette: consideration for others, personal dress/appearance, the workplace
versus social situations, business meetings, proper introductions and 'the
handshake', conversation skills/small talk, cultural differences affecting
international business opportunities, dealing with interruptions, and proper
business email and telephone etiquette.
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Video time: 2.5 hours
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Exams: 1
Things You can Learn in this Course
Joanne Tica, MATD
Adult and Community Educator; Training and Organizational Development Professional; Instructional Designer
ABOUT JOANNE
Joanne Tica is an organizational growth expert focused on targeted capacity building in for-profit & non-profit entrepreneurial organizations. She is an adult and community educator and an expert in minority, women and veteran business certification and financial literary training.
Tica helps leaders create marketplace opportunities for certified businesses. She has worked with 1,000's of businesses who have gone through the certification process and helped them to set up strategies and executable plans for maximizing the value of the certification. She is an expert webinar and group facilitator for training and leadership development.
Tica helps leaders create marketplace opportunities for certified businesses. She has worked with 1,000's of businesses who have gone through the certification process and helped them to set up strategies and executable plans for maximizing the value of the certification. She is an expert webinar and group facilitator for training and leadership development.