We created Certified Impact to service the consulting, executive coaching and training needs of entrepreneurs and nonprofit corporations which require organizational changes to respond to and capitalize on opportunities for growth.


  • Our primary mission is to supply strategic advice, structured training and tools, and leadership support for entrepreneurs & non-profit organizations that are challenged with developing a sustainable organizational and growth-focused business model.


  • Our goal is to create a stable foundation for your business or organization which supports deliberate growth and increased profitability, resulting in significant economic impact.


  • Our core clients are aggressive, innovative, future facing entrepreneurs, business and nonprofit leaders.  They manage companies & organizations with annual revenues or operating budgets between $2 million and $25 million.


  • We have an interdisciplinary team of strategists, coaches, trainers and educators that work hard for your success.


  • Our core values of integrity, professionalism, trust, respect and excellence form the foundation of our service model.

Joanne Tica Steiger

Managing Director & Consultant


Office: Chicago, Illinois

Joanne Tica Steiger is the managing director and the lead strategic consultant / corporate trainer for Certified Impact LLC, a boutique professional services practice in Chicago IL. 


Tica Steiger has an M.A. in training and development (Roosevelt University, Chicago) and is currently completing a PhD in Managing Organizational Systems (Saybrook University). She specializes in helping business and nonprofit leaders build capacity in organizations through the implementation of knowledge management systems. Joanne trains facilitators to operate mastermind programming for women business leaders through the Minerva League brand and specializes in the incorporation of micro-learning systems as an aid to training.


A successful professional business consultant for over 20 years, Tica Steiger has also worked extensively in commercial real estate lending, banking and entrepreneurial education, most recently as program director and advisor for the Goldman Sachs 10,000 Small Businesses Initiative in Chicago. 

M. Phoenix Djukic

Executive Coach & Group Faciliator


Office: Santa Barbara, California

M. Phoenix Djukic, the founder/owner of Life Dynamics, brings over 20 years of expertise in communication training, executive coaching, leadership development, team dynamics and organizational development to our clients.  She completed her Certification in Executive Coaching at The Carlson School of Management, University of Minnesota.


During her tenure at a Fortune 500 company, Phoenix experienced the benefits of meditation and mindfulness for stress management and improved creativity. Her book, Soul Vision: Living an Inspired Life, with Cornelia Schwarz, explores the strategies and benefits of meditation in business as well as the other areas of your life.

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Office (Main)

125 South Wacker Drive, Suite 300

Chicago, IL 60606

Phone: 312.462.3972

Office (West)

2839 Miradero Drive, Unit A

Santa Barbara, CA 93105

Phone: 805.301.4005

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